Specialty

Tile & Grout Restoration

Bring back grout lines and tile sheen. Machine scrub and steam/extraction lift soils; targeted stain treatments; sealers or colour‑seal keep results longer—with slip‑safety top‑of‑mind.

How We Work Service Tiers
Why Us

Why property teams pick us

  • Machine agitation + steam/extraction for deep soils
  • Targeted stain chemistry (tannin, oil, rust, mildew)
  • Sealing/colour‑seal to lock in results
  • Consistent teams + Supervisor audits and access controls
Outcomes

Typical results

24–48
Proposal
turnaround
80–95
Grout shade
recovery target
2–6
Dry‑to‑open
window
Fit

Areas we support

Lobby stone/porcelain, washrooms, kitchens/BOH, retail entries, change rooms, and corridors (not natural‑stone acid‑sensitive areas unless specified).

Deliverables

Scope of work

  • Pre‑vac & debris removal; tape‑off transitions
  • Alkaline/neutral cleaner; dwell & machine agitation
  • Steam or hot water extraction for grout lines
  • Stain treatments: rust, tannin, oil/grease, mildew
  • Rinse/neutralize; speed‑dry with air‑movers
  • Penetrating sealer or colour‑seal (where applicable)

Exclusions: grout repair/re‑grout and caulking (we can coordinate), acid on sensitive stones (marble/limestone/travertine), floor leveling/polish. Slip‑resistance can be improved with optional anti‑slip treatment.

Compliance

Protocols & safety

  • WHMIS‑aligned; SDS on site; PPE; ventilation awareness
  • Wet‑floor controls & egress kept clear
  • Chemical compatibility check for tile/stone types
  • WSIB coverage & liability insurance (certificates)
  • Fragrance‑free/low‑VOC options available

We test an inconspicuous area prior to full application; signage stays until floors are fully dry.

Scheduling

Scheduling & frequency

  • After‑hours or phased zones to maintain operations
  • Semi‑annual restorations + quarterly touch‑ups
  • Emergency call‑outs with defined response windows
  • Rotation detailing for heavy‑traffic paths
Method

Program flow

  1. 1Walkthrough
  2. 2Scope & Quote
  3. 3Onboarding
  4. 4Service
  5. 5Supervisor QA
  6. 6Review & Improve
Onboarding. Surface types, zone sizes, access, escalation tree.
QA. Photo logs, grout colour map, corrective actions tracked.
Reviews. Sealer schedule & traffic‑pattern adjustments.
Visibility

Reporting & communication

  • Service logs with completed zones & timestamps
  • Photo logs for stains and corrective actions
  • Issue tracker with SLA timers
  • Summary: sq ft serviced, chemistry used, dry‑time notes
  • Single point of contact + supervisor contact
  • Sealer type and renewal timeframe
Options

Service tiers

  • Machine scrub + rinse/neutralize
  • Basic stain treatment
  • Monthly QA summary (for programs)
  • All Standard features
  • Steam/extraction focus for grout lines
  • Penetrating sealer application
  • All Plus features
  • Colour‑seal for uniform grout appearance
  • Anti‑slip treatment (where applicable)

Brighter grout, safer floors.

Send area square footage, tile type, problem zones (grease/traffic/rust), and access windows—tailored proposal in 24–48h.