Why Us
Why retailers pick us
- Overnight cleans that respect merchandising & planograms
- POS & fitting room detailing; mirror & glass clarity standards
- Backroom discipline: floors, packing tables, doors & switches
- Consistent teams + Supervisor audits and access controls
Outcomes
Typical results
24–48
Proposal
turnaround
turnaround
99
Touch-point
coverage target
coverage target
≤24
Issue
response SLA
response SLA
Fit
Footprints we support
Boutiques, big-box, strip-mall units, mall inline stores, flagships, and showrooms.
Deliverables
Scope of work
- Sales floor: fixtures, gondolas, face-outs, counters & POS
- Fitting rooms: benches, hooks, mirrors, doors & handles
- Floors: sweep/HEPA vac + damp‑mop or machine scrub
- Front of store: glass, decals, door hardware, mats
- Backroom: packing tables, staff area, office, touch‑points
- Rotation detailing: baseboards, vents, high/low dusting
Add‑ons on request: exterior window program, pressure wash entries, carpet extraction, supply management.
Compliance
Protocols & safety
- Brand‑safe: no residue on finishes; microfiber only on gloss
- DIN‑registered disinfectants; dwell times observed
- SDS on site; PPE; slip‑hazard controls and signage
- Security: key control, access logs, mall/landlord protocols
- WSIB coverage & liability insurance (certificates available)
Theft‑aware procedures; no product handling unless directed by manager.
Scheduling
Scheduling & frequency
- Overnight cleans aligned to open/close windows
- Day porter for peak hours & spill control
- Emergency call‑outs with defined response windows
- Rotation detailing for glass/baseboards
Method
Program flow
- 1Walkthrough
- 2Scope & Quote
- 3Onboarding
- 4Service
- 5Supervisor QA
- 6Review & Improve
Onboarding. Site file, access, consumables, escalation tree.
QA. Photo logs, corrective actions tracked.
Reviews. Monthly results + rotation adjustments.
Visibility
Reporting & communication
- Service logs with completed tasks & timestamps
- Photo logs for detailing and corrective actions
- Issue tracker with SLA timers
- Monthly summary: metrics, trends, recommendations
- Single point of contact + supervisor contact
- Supply restock notes and consumables usage
Options
Service tiers
- Nightly clean + weekly touch‑point detailing
- Base scope across sales floor, fitting rooms, washrooms
- Monthly QA summary
- All Standard features
- Weekly photo logs + supervisor spot‑checks
- Seasonal glass & baseboard rotations
- All Enhanced features
- Documented dwell‑time attestations per shift
- Quarterly review with improvement plan
Open-ready, every day.
Send store size, fitting rooms, and access window—tailored proposal in 24–48h.