Why Us
Why venue managers pick us
- Day‑porter crews for showtime: spills, washrooms, litter
- Waste segregation streams (recycling/organics/landfill)
- Rapid turnovers: sticky‑floor mitigation, aisle & seat rows
- Consistent teams + Supervisor audits and access controls
Outcomes
Typical results
24–48
Proposal
turnaround
turnaround
≤60
Post‑event
turnover target
turnover target
≤24
Issue
response SLA
response SLA
Fit
Footprints we support
Theatres, concert halls, ballrooms, convention centres, galleries, stadium suites, wedding venues.
Deliverables
Scope of work
- FOH: lobbies, aisles, seating rows, railings, glass, box office
- Concessions/bars: counters, splash zones, spot‑mop
- Floors: HEPA vac + damp‑mop; auto‑scrub where apt.
- BOH: green rooms, corridors, freight elevator landings
- Washrooms: pre‑event reset; during‑event checks; post close
- Post‑event: litter pull, waste streams, sticky‑floor reset
Add‑ons: carpet extraction, chair wash, gum removal, exterior entry pressure wash, staging breakdown support.
Compliance
Protocols & safety
- WHMIS‑aligned; SDS on site; PPE; slip‑hazard controls
- Crowd‑flow aware; egress kept clear; wet‑floor signage
- Union venue coordination; call times honoured
- WSIB coverage & liability insurance (certificates)
- Fragrance‑free options for theatres/galleries
Load‑in/out and rigging areas respected; no interference with technical crews.
Scheduling
Scheduling & frequency
- Pre‑event setup & reset
- During‑event day‑porter teams
- Post‑event fast turnover blocks
- Emergency call‑outs with defined response windows
Method
Program flow
- 1Walkthrough
- 2Scope & Quote
- 3Onboarding
- 4Service
- 5Supervisor QA
- 6Review & Improve
Onboarding. Site file, access, show schedule, escalation tree.
QA. Photo logs, corrective actions tracked.
Reviews. Event metrics + turnover timing analysis.
Visibility
Reporting & communication
- Service logs with completed tasks & timestamps
- Photo logs for detailing and corrective actions
- Issue tracker with SLA timers
- Event summary: waste volumes, incidents, improvements
- Single point of contact + supervisor contact
- Consumables restock notes
Options
Service tiers
- Pre‑ & post‑event clean
- FOH/BOH base scope + washrooms
- Monthly QA summary
- All Standard features
- During‑event day‑porter teams
- Waste segregation & spill response lead
- All Porter+ features
- Turnover‑timed staffing + auto‑scrub program
- Gum removal & sticky‑floor mitigation package
Show‑ready, every event.
Send venue type, guest count, event dates, and access windows—tailored proposal in 24–48h.