Public Sector

Government & Municipal

Public‑facing polish with operations discipline. Service counters, waiting areas, libraries, community centres, arenas, admin offices—day‑porter or after‑hours, with Supervisor QA and compliance mindset.

How We Work Service Tiers
Why Us

Why municipalities pick us

  • AODA‑aware procedures; accessible signage & pathways
  • Day‑porter programs for high‑traffic civic facilities
  • Ice‑melt/salt control at entries; mats & slip‑safety
  • Consistent teams + Supervisor audits and access controls
Outcomes

Typical results

24–72
Proposal
turnaround
99
Touch‑point
coverage target
≤24
Issue
response SLA
Fit

Facilities we support

City halls, service counters, libraries, community centres, arenas, pools, admin offices, works yards (offices & common areas).

Deliverables

Scope of work

  • Public areas: doors, counters, seating, railings, glass
  • Floors: sweep/HEPA vac + damp‑mop; auto‑scrub where apt.
  • Winterization: mats rotation, entry detail, salt control
  • Meeting rooms/offices: tables, touch‑points, screens (dry)
  • Washrooms/change rooms: full service & consumables
  • Rotation detailing: vents, baseboards, partitions

Add‑ons on request: arena bowl/bleacher detailing, pool deck non‑slip scrub, exterior entry pressure wash, carpet extraction.

Compliance

Protocols & safety

  • WHMIS‑aligned; SDS on site; PPE; slip‑hazard controls
  • Police background checks on request; ID badges
  • Key control, alarm codes, contractor orientations
  • WSIB coverage & $5M liability insurance (certificates)
  • Fragrance‑free options for scent‑sensitive facilities

Union/collective environments respected; we coordinate with facility managers for access windows and events.

Scheduling

Scheduling & frequency

  • After‑hours cleans or day‑porter for open hours
  • Event‑based staffing for programs, games, or council nights
  • Emergency call‑outs with defined response windows
  • Seasonal rotations for glass, baseboards, mats
Method

Program flow

  1. 1Walkthrough
  2. 2Scope & Quote
  3. 3Onboarding
  4. 4Service
  5. 5Supervisor QA
  6. 6Review & Improve
Onboarding. Site file, access, event calendar, escalation tree.
QA. Photo logs, corrective actions tracked.
Reviews. Monthly results + rotation adjustments.
Visibility

Reporting & communication

  • Service logs with completed tasks & timestamps
  • Photo logs for detailing and corrective actions
  • Issue tracker with SLA timers
  • Monthly summary: metrics, trends, recommendations
  • Single point of contact + supervisor contact
  • Consumables restock notes
Options

Service tiers

  • Nightly clean + weekly touch‑point detailing
  • Base scope across public areas, offices, washrooms
  • Monthly QA summary
  • All Standard features
  • Event staffing blocks + arena/pool add‑on options
  • Seasonal glass & baseboard rotations
  • All Civic+ features
  • Background‑checked staff lists + badge/ID protocols
  • Quarterly review with improvement plan

Civic‑ready, every service.

Send facility types, square footage, hours of operation, and access windows—tailored proposal in 24–48h.