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Full-Time
Operations Coordinator & Project Manager
Greater Toronto Area (GTA), Ontario$35,000 - $45,000/year + performance bonus
You'll be the operational backbone of Northern Facilities Group. Manage crew scheduling and assignments, ensure quality control on all jobs, handle client communication on ongoing contracts, coordinate with vendors, and help our Operations Manager scale. As we grow, you'll manage 20-50+ active contracts.
What You'll Do
- •Manage crew scheduling, assignments, and logistics for 20-50+ contracts
- •Assign qualified teams to jobs based on building type and availability
- •Conduct quality control checks—photo verification, inspections
- •Respond to client questions and concerns during service delivery
- •Track and manage supply inventory and ordering
- •Coordinate with GFL and other partners
- •Handle job transitions when issues arise
- •Generate weekly performance reports
- •Help develop and improve operational processes
- •Manage crew training and onboarding
What We're Looking For
- •Project management or operations background (2-3+ years)
- •Excellent organizational and multitasking skills
- •Strong communication with crews and clients
- •Problem-solving mindset
- •Data-driven—comfortable with spreadsheets and reporting
- •Professional attitude, conflict resolution
- •Detail-oriented
Compensation & Benefits
- •Base Salary: $35,000 - $45,000/year
- •Performance Bonus: Based on quality metrics and contract growth
- •Benefits: Health coverage, paid time off, professional development
- •Growth Path: Potential to move into Operations Manager role
Success Metrics
Monthly:
- 100% on-time starts
- Zero missed appointments
- Client satisfaction: 4.5+/5
- Quality audit: 95%+ pass rate
Why Join Us
- •Essential to growth—good ops = happy clients
- •Real impact on profitability and satisfaction
- •Learn how sales, operations, and finance connect
- •Path to leadership and partnership roles
Tools You'll Use
Custom CRM • Scheduling software • Google Suite • Photo/documentation tools
Ready to Apply?
Send your resume and a short note (2-3 sentences) about why you want this role. We review applications on a rolling basis.
Apply via Emailcareers@northernfacilitiesgroup.ca
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